Modern transit station with commuters
Public Transit Hub
/plan — Journey Planner

Plan
Your
Journey

Everything you need to navigate the transit network with confidence. From finding your route to boarding the right service — we've made it simple, fast, and stress-free.

Network at a glance

Active Routes 142
Daily Departures 3,800+
Network Coverage 98%
Bus · Train · Tram · Ferry
Real-time service updates
Accessible for all passengers
/plan
Step by step

How to
Plan
Your Trip

Follow these five straightforward steps to get from your origin to your destination using the Public Transit Hub network. Whether you're a first-time rider or a seasoned commuter, this guide ensures a smooth journey every time.

Step 01

Find Your Route

Use the Routes directory to search by suburb, landmark, or route number. Filter by service type — bus, train, tram, or ferry — to narrow down your options and identify the most direct connection.

Routes Directory
01
Transit route map on a digital display

Step 02

Check the Timetable

Review departure and arrival times for your chosen route. Note peak-hour frequencies, last service times, and any weekend or public holiday variations. Set a reminder so you never miss your service.

Live Timetables
02
Digital timetable board at a transit station

Step 03

Purchase Your Ticket

Buy your fare using contactless card, mobile wallet, or the Transit Hub app before boarding. Multi-trip passes and daily caps offer the best value for regular commuters. Concession cards are accepted at all terminals.

Fares & Ticketing
03
Contactless payment terminal at transit gate

Step 04

Locate Your Stop

Every stop in the network is clearly signposted with route numbers and real-time arrival displays. Use the stop ID printed on the sign to track your service live. Interchange hubs are marked with wayfinding maps.

Stop Finder
04
Bus stop sign in an urban environment

Step 05

Board the Correct Service

Confirm the route number and destination displayed on the front of the vehicle before boarding. Tap on with your card or show your ticket to the driver. Sit back, relax, and enjoy a comfortable journey to your destination.

Boarding Guide
05
Passengers boarding a modern transit vehicle
tips
Passenger guides

Travel Tips
& Guides

Make the most of every journey with our curated guides. From navigating peak hour crowds to travelling with oversized luggage, we've got practical advice for every type of commuter.

Busy transit station during peak hour
Peak Hour 01

Navigating Peak Hour Like a Pro

Peak services run Monday to Friday, 7–9am and 4–6:30pm. Trains and buses are at maximum capacity during these windows. Travel 15 minutes earlier or later to secure a seat. Platform 1 and 2 at Central Interchange are the least congested boarding points. Pre-load your transit card the night before to avoid queues at ticket machines.

Avoid 8–9am Pre-load card Off-peak savings
02
Accessibility

Accessible Travel Options

All trains and major bus routes are wheelchair accessible with low-floor boarding. Audio announcements and tactile paving guide vision-impaired passengers. Request priority seating via the driver or station staff.

All routes covered
03
Connections

Multi-Modal Connections

Seamlessly transfer between bus, train, tram, and ferry services at designated interchange hubs. Your single fare covers all connections within a 90-minute travel window. Check the interchange map at major stations.

90-min transfer window
04
Payment

Contactless Payment Methods

Tap on and off with Visa, Mastercard, Apple Pay, or Google Pay at all boarding points. The Transit Hub card offers the lowest per-trip fare and automatic daily capping. Top up online, via the app, or at any station kiosk.

Card

Tap & Go

Mobile

Wallet Pay

Best

Hub Card

Passengers with luggage at a transit station
Luggage 05

Luggage & Oversized Items Policy

Standard luggage up to 70cm × 50cm × 30cm is permitted on all services at no extra charge. Bicycles are allowed on trains outside peak hours in designated carriage sections. Prams and strollers may board without folding — use the priority boarding zone near the front doors. Oversized sporting equipment requires a luggage ticket purchased at the station.

Bikes off-peak Prams welcome Free standard bags
routes
Ready to travel?

View All Routes
& Timetables

Browse the complete Public Transit Hub route directory. Find your specific line, check live departure times, view all stops, and download timetables for offline use. Your next journey starts here.

142

Active Routes

24/7

Night Services

680+

Network Stops